Processing time:
We proudly ship all items from the United States to ensure timely delivery. Our efficient process includes order verification, tailoring, quality check and packaging. All orders are fulfilled within 48 hours after the order is placed.
Shipping time:
USA:
Free shipping over $100
2-7 Business Days
Rest of the World:
Free shipping over $100
14-30 Business Days
Tracking:
You will receive tracking information 2 to 4 days from the date of purchase. If you have not received any tracking information after 4 days, please contact us via email (info@ninjatoddler.com) and we will be delighted to assist you.
Returns:
Please request a refund or an exchange by contacting us via email (info@ninjatoddler.com) within 14 days of the delivery of your product. If the return is a result of our error (you received an incorrect or defective item, etc.) we will also refund the shipping costs of returning the item.
ninjatoddler reserves the right to refuse a refund or exchange if the item in consideration is deemed by us to be damaged by the buyer.
